Mail Workshop Blog

Amazon Super Saver delivery time

If you asked your Amazon customers to name their favourite things about the eCommerce site, what do you think they would be? In addition to the vast product range and cheap prices, many people would also mention Amazon's famous Super Saver Delivery option, which provides free second-class delivery on all orders over £10. However, as of last week, that all changed.   In a press release on...

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Conversion rates on your e-commerce website can be improved by offering free delivery

Any group of online consumers will probably tell you that their biggest reason for abandoning their shopping cart is due to shipping costs, but sometimes it's about more than simply the cost of delivery.   The methods and policies retailers use to despatch orders also play a huge role when it comes to customer satisfaction. We're talking about everything from the estimated delivery dates, logistics, and the...

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Delivery returns policy

Could your returns policy be costing you customers? New research by the MetaPack Group claims that over 83 per cent of shoppers would remain loyal to a brand or retailer that allowed for an easy returns service, and furthermore, most expect such a service to be free with more choice and convenience.   MetaPack's research seems to suggest that now would be a good time to take...

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