Author: Simon Wright

Delivery returns policy

Could your returns policy be costing you customers? New research by the MetaPack Group claims that over 83 per cent of shoppers would remain loyal to a brand or retailer that allowed for an easy returns service, and furthermore, most expect such a service to be free with more choice and convenience.   MetaPack's research seems to suggest that now would be a good time to take...

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eCommerce shipping solutions UK

It goes without saying that delivery is absolutely key when it comes to eCommerce, and has the ability to turn a really good customer experience into a bad one - but which retailers offer the best performance? New statistics from StellaService delve deeper into the world of eCommerce delivery to find out.   The last crucial step   Online retailers want to ensure that consumers have the best possible...

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